About Us

Meet Pacific Roofing

Our Mission

At Pacific Roofing, our mission is to provide exceptional roofing solutions built on the foundation of quality, integrity, and craftsmanship. We are dedicated to delivering lasting, reliable results through attention to detail and a commitment to the highest standards of workmanship. Our goal is to exceed customer expectations, ensuring every project is completed with precision and care while fostering trust and satisfaction in every roof we install or repair.

How Pacific Roofing Was Born

Fourteen years ago, two friends—Jason Gutgsell and Robb Jorgensen—found themselves working together at a local roofing company. While they appreciated the trade and the hard work that came with it, there was one thing they couldn't ignore: the lack of quality and customer service in the industry. They often saw subpar work and poor communication between contractors and clients, which left customers unsatisfied and frustrated.

Jason and Robb shared a vision of what a roofing company could be: one where quality workmanship was the standard, not the exception. They envisioned a business that not only did great roofing work but also treated each client with the respect and care they deserved. With this shared goal in mind, they made the bold decision to leave the company they were working for and start their own business—Pacific Roofing.

In the early days, it was a lot of hard work. Jason and Robb wore many hats—scheduling, managing, and, of course, getting their hands dirty on the job site. Their commitment to quality was evident in everything they did. Word of mouth began to spread about the honest, reliable, and skilled duo who weren’t just interested in getting the job done, but in getting it done right. Their focus on customer service—answering calls, explaining the process, and keeping clients informed every step of the way—made all the difference.

A Journey of Quality and Service

As Pacific Roofing grew, Jason and Robb brought in a team of like-minded individuals who shared their vision for quality craftsmanship and exceptional service. Over the years, their reputation grew stronger, and the company expanded its reach, serving more clients with every passing year. But no matter how big Pacific Roofing became, Jason and Robb never lost sight of their original values: a commitment to excellence and a dedication to treating every customer like family.

Today, Pacific Roofing is proud of what they’ve built, not just in terms of a successful business, but in the relationships they’ve fostered along the way. Every roof they lay, every repair they complete, and every customer they serve is a testament to the hard work, vision, and dedication that started over 14 years ago.

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Our Commitment to Transparency

We believe transparency is key to building trust with our customers. From the initial consultation to the final inspection, we ensure clear, open communication every step of the way. We provide detailed, honest estimates with no hidden fees, so our clients always know exactly what to expect. Our commitment to transparency means we take the time to educate our customers, answer their questions, and ensure they are fully informed about their roofing options so they can make the best decisions for their homes.

B Chung

Our house sustained hail damage, and Pacific Roofing repaired the roof promptly with excellent communication. I believe Pacific Roofing did a commendable job. Thanks, Ryan.

Peter Walls

We used Pacific Roofing for our roof and gutters this past year and the experience was great. They seamlessly walked us through the process and quality of work was exceptional. We highly recommend Pacific Roofing.

Eric Vetick

Ryan went above and beyond for us. He was recommended by our State Farm agent and Im happy we went with him. His communication was top notch all throughout the process even with it falling in the middle of the busy season. He made accommodations for me to get some fascia repair done that I needed to do before having the new gutters installed. Everything is complete now and Im super happy.

Randall Howard

I want to start by saying that this was our first time making a claim on anything and I was led to believe by many people that it was a nightmare of a process. Pacific Roofing was one of many companies that reached out right away to be of service. They sent a Sales Rep Mr. Brewer over at my convenience and walked me through the entire process with my insurance company, their side of the roof replacement and damage assessment, and even contacted my insurance company on my behalf when completed to that I was able to get a significant adjustment to lower my monthly premiums. They were with me for the whole process always checking in and asking what they could do to help make the process as painless;ess as possible. The entire time their company reps continued to say, We just want you to get your roof and home fixed so your family feels safe again and you’re protected. Then we’ll go over everything else. Knowing they cared about that aspect put me at ease. They did a very thorough assessment and worked through multiple adjusters my insurance sent out, and got everything processed quickly and efficiently. Once it was set, the day of installation, they put the new roof on in about 4 hours! The crew ate lunch quick and then cleaned up everything they had on our ground and the neighbors yards. Then later that day the sales rep returned and reviewed the crew’s work and made sure I was satisfied with their work. They got replacement siding that was supposed to be delayed for 4-8 weeks, in 2 weeks and assembled it onto my house within 5 days of it getting there, again on my schedule. I cannot recommend this company enough to everyone and have already recommended several people. They are a local company that does business the right way.

Brittney Vaughter

We had our roof redone last Friday and they did a fantastic job. Very efficient. In our front yard is a Halloween blow-up decoration that my 4 year olds had picked out just a week prior. During the roofing process, either something hit or someone stepped on the fan to the decoration and broke it. We didn’t know of this until I went to plug it in that night. My girls were devastated, and I emailed John to ask for a replacement. He responded immediately, asked for the details of the decoration, and within 3 days of asking, I had a replacement on my front porch. This company has integrity. I would definitely recommend.

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